Asset Management Program

Innovative Asset Management Program for Enhanced Customer Service at MGS: Partnership beyond purchase

MGS’ new Asset Management Program focuses on long-term partnerships with customers, going beyond the initial machine sale. Our commitment is to ensure the long-term success and satisfaction of customers by providing dedicated service specialists. This proactive approach includes regular audits, preventative maintenance, modifications, and upgrades, all aimed at preventing downtime and adapting to the evolving needs of our customers. 

Key Components of the Asset Management Program 

  • Proactive Audits: Our team conducts thorough audits to identify potential issues before they result in breakdowns. We assess the condition of the machine and provide detailed reports highlighting areas of concern and aspects that are performing well. This proactive stance allows customers to address issues early, ensuring continuous and efficient operation. 
  • Preventative Maintenance and General Tune-Ups: Regular on-site visits are a cornerstone of our program. During these visits, our technicians review the machine's performance, making small but crucial adjustments to fine-tune its operation. This also includes a maintenance plan to replace critical components on a scheduled basis, thereby preventing untimely breakdowns and ensuring the machine's reliability and efficiency. 
  • Modifications and Upgrades: As the needs of our customers evolve, so must their equipment. Our program can make necessary modifications and upgrades to the machines, ensuring our customers’ equipment continues to meet their operational demands.

Why Choose MGS’ Asset Management Program? 

  • Enhanced Performance: With regular maintenance and fine-tuning, machines under our Asset Management Program maintain peak performance, resulting in higher production levels year after year. 
  • Reduced Downtime: By identifying potential issues early and replacing critical components on a preventative schedule, the program minimizes unexpected breakdowns, keeping operations running smoothly. 
  • Reliability and Longevity: Consistent care and updates ensure that machines remain in excellent condition, performing reliably over a long lifespan. 
  • Continuous Collaboration: The program fosters ongoing communication between MGS and our customers. This collaboration helps us understand and fulfill changing customer needs, making sure their equipment evolves alongside their business. 

At MGS, we are not just selling machines; we are building long-term partnerships. Our Asset Management Program is a testament to this commitment, ensuring that our customers have the support they need to thrive in an ever-changing business environment.  

Contact us today and discover how we can improve your production together! 

See all news MGS creates next generation IPP 2.0